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The following information on our Privacy Policy reflects the commitment of LIVE EXPERIENCE ETAL, S.L., to maintain and guarantee secure commercial relations through the protection of personal data, guaranteeing the right to privacy of each of the users of our services. In this document we explain how we use the personal data of the users of the website.
“Personal data” shall mean any information relating to an identified or identifiable natural person. This includes, but is not limited to, first name, surname, first name, postal and e-mail address, and telephone number.
The personal data that you provide when visiting any of our websites or installing our mobile application will be processed in accordance with data protection regulations and will only be collected, processed, and used for lawful, legitimate, and informed purposes. Therefore, we detail all the purposes for which personal data are used by LIVE EXPERIENCE ETAL, S.L. as the data controller:
By sending contact forms or e-mails:
Purpose: To be able to respond to the queries raised and contact the user to resolve the doubts or questions raised.
Legitimation: The legitimate basis on which the data will be processed lies in the execution of the requested pre-contractual measures and/or the consent given.
Retention periods: The data will be kept for the time necessary to respond to the issues raised.
By entering your e-mail address to subscribe to the newsletter:
Purpose: To send you the requested newsletters, as well as to send you commercial information about new products and services.
Legitimation: The legitimate basis on which the data will be processed lies in the execution of the requested pre-contractual measures and/or the consent given.
Retention periods: The data will be kept for the time necessary to respond to the questions posed and for the sending of newsletters and commercial information requested and accepted by the user.
By registering as a user:
Purpose: To manage your access as a registered user and send you commercial information by electronic means.
Legitimation: The legitimate basis on which the data will be processed lies in the execution of the requested pre-contractual measures.
Retention periods: Data will be retained for as long as necessary to comply with relevant legal obligations, such as tax obligations where applicable.
For transactions:
Purpose: To be able to carry out the relevant booking procedures through the website as well as to send you commercial information by electronic means.
Legitimation: The legitimate basis on which the data will be processed lies in the execution of the requested pre-contractual measures and/or the consent given.
Communication of data to third parties: Your data will be communicated to banking entities for the purpose of carrying out the relevant economic transactions.
Retention periods: The data will be retained for the time necessary to comply with the relevant legal obligations, such as, for example, tax obligations.
LIVE EXPERIENCE ETAL, S.L. will inform all users of the non-obligatory nature of the collection of certain personal data, except in the fields indicated to the contrary. However, failure to fill in said data may prevent LIVE EXPERIENCE ETAL, S.L. from providing all those Services linked to such data, releasing us from all responsibility for the non-provision or incomplete provision of these Services.
It is the user’s obligation to provide truthful data and keep them updated, so LIVE EXPERIENCE ETAL, S.L. reserves the right to exclude from the services and proceed to cancel the service to any user who has provided false data, without prejudice to other actions that may be applicable by law.
Your personal data will NOT be disclosed to any other company. In the event that it is necessary to communicate your data to another entity, your express consent will be requested before the communication is made.
LIVE EXPERIENCE ETAL, S.L. is especially concerned to guarantee the security of your personal data. Your data are stored in our information systems, where we have adopted and implemented the necessary technical and organisational security measures to prevent any loss or unauthorised use by third parties, for example, our websites use https data encryption protocols.
By the mere fact of visiting this Website or using the services of LIVE EXPERIENCE ETAL, S.L. no personal data that identifies a User is automatically registered. However, we inform you that while browsing the Website “cookies” are used, small data files that are generated in the User’s computer and that allow us to obtain the following analytical information:
a) The date and time of access to the Web, which allows us to know the busiest hours, and make the necessary adjustments to avoid saturation problems at our peak hours.
b) The number of daily visitors to each section, which allows us to know the most successful areas and to increase and improve their content, so that users obtain a more satisfactory result, as well as to improve the design of contents.
c) The date and time of the last time the user visited the Website in order to carry out analytical and statistical studies on the use of the same.
d) Security elements involved in controlling access to restricted areas.
For more information visit our cookies policy.
Any user may exercise any of the rights recognised by the data protection regulations, such as the right of access, rectification, limitation of processing, suppression, data portability and opposition, by writing to LIVE EXPERIENCE ETAL, S.L., located at RAMBLA CATALUNYA, 2-4, 3rd Floor, 08007, BARCELONA (SPAIN) or by sending an e-mail to jordijoan@wearensn.com . If you consider it appropriate, you can file a complaint with the Spanish Data Protection Agency to exercise the protection of your rights.
Any user may object to the use of their information for advertising, market research or satisfaction survey purposes, and may revoke their consent at any time (without retroactive effect). To do so, please send an e-mail to jordijoan@wearensn.com .
When you receive advertising by e-mail, you may also object from the e-mail by clicking on the link included in the e-mail and following the instructions provided.
Our Privacy Policy may be updated due to changes and legal requirements, as well as due to improvements and changes included in the way we offer and provide our services and application utilities. We therefore recommend that you visit and access our Privacy Policy periodically to have access to the latest changes that may have been made. If such changes relate to your consent, you will be sent a separate and independent notice to reactivate your consent.
If you have any questions or concerns about our Privacy Policy or wish to exercise any rights or take any action in relation to your personal data, please contact us at the following email address jordijoan@wearensn.com .
